Vojdani Lawyers
Moving into Aged Care
Legal and Practical Guidance for Individuals and Families
Moving into residential aged care is one of the most significant decisions a person or family will ever make. It is rarely a simple lifestyle choice. Instead, it involves navigating complex legal documentation, government assessments, financial commitments, and long-term care planning, often at a time of heightened emotional stress.
At Vojdani Lawyers, we assist individuals and families across Queensland to approach aged care transitions with clarity and confidence. Our role is to ensure that legal rights are protected, financial obligations are clearly understood, and decisions are made with full knowledge of their long-term consequences.
What Is Residential Aged Care?
Residential aged care provides accommodation and ongoing personal and clinical support for people who are no longer able to live independently. Facilities offer services such as meals, cleaning, laundry, assistance with daily activities, nursing care, and access to healthcare and social engagement.
In Queensland, residential aged care facilities range from government subsidised providers to private and premium operators. All facilities operate under the federal aged care regulatory framework and are overseen by the Aged Care Quality and Safety Commission.
The Legal Framework Governing Aged Care
Australia’s aged care system is regulated by the Aged Care Act 2024 (Cth), which has undergone significant reform to strengthen resident protections and improve transparency and accountability. The current framework places greater emphasis on resident rights, informed consent, quality of care, and provider responsibility.
These reforms have increased compliance obligations for providers and expanded rights for residents, making it more important than ever for individuals and families to fully understand aged care agreements before entry.
Entering Aged Care: Legal and Practical Considerations
Entry into residential aged care begins with assessment through the My Aged Care system and approval by an Aged Care Assessment Team. This assessment determines eligibility and the level of care required but does not remove the need for careful legal review of the documents that follow.
Approved providers must issue a residential aged care agreement setting out accommodation arrangements, services provided, fees payable, and the rights and obligations of both parties. These agreements are legally binding and can vary significantly between facilities. Independent legal advice ensures that unclear terms, hidden costs, and future risks are identified before any commitment is made.
Most facilities also require or strongly encourage residents to have an Enduring Power of Attorney and an Advance Care Directive in place before entry. These documents allow trusted decision-making if capacity is lost and help avoid delays, disputes, or uncertainty during medical or financial decision-making.
Understanding Aged Care Fees and Financial Commitments
The cost of residential aged care is determined by a combination of government assessment and provider pricing. Fees typically include a daily fee for basic services, additional means tested care fees depending on income and assets, and accommodation payments structured as a lump sum, daily payment, or a combination of both.
All fees must be clearly disclosed in the aged care agreement. However, the structure and long-term financial impact of these payments can be difficult to assess without professional advice. Legal guidance helps ensure that fees are lawful, transparent, and consistent with government requirements, while also assisting families to avoid unexpected financial exposure.
Centrelink, Assets, and Long-Term Planning
Moving into aged care often affects Centrelink entitlements, pension eligibility, and asset treatment, particularly where the family home is involved. These changes can have lasting implications for both the resident and their estate.
Coordinated legal and financial advice allows families to understand how aged care decisions interact with pensions, tax outcomes, and succession planning, ensuring that care needs are met without unintended financial consequences.
Rights, Complaints, and Oversight
Residents of aged care facilities are entitled to high quality care, respectful treatment, and transparent communication. Complaints can be raised directly with providers or escalated to the Aged Care Quality and Safety Commission where necessary.
The regulatory framework provides strong protections for residents, but effective use of these protections depends on understanding contractual rights and statutory obligations. Legal advice can be critical when issues arise relating to care standards, fees, or provider conduct.
Choosing the Right Aged Care Facility
Selecting an aged care facility involves more than comparing rooms or amenities. Families should consider care quality, staffing levels, contract terms, fee structures, cultural suitability, and published regulatory performance.
The ability to move between facilities if care needs change highlights the importance of flexible, well drafted agreements and informed decision-making from the outset.
How Vojdani Lawyers Can Assist
Vojdani Lawyers provides experienced and compassionate legal support throughout the aged care journey. We advise on residential aged care agreements, accommodation payments, powers of attorney, advance care planning, and the interaction between aged care, estate planning, and financial considerations.
Our focus is on protecting our clients’ interests, ensuring clarity, and reducing stress during what is often a difficult transition.
Speak With an Aged Care Lawyer in Queensland
If you or a family member are considering a move into residential aged care, early legal advice can make a substantial difference. We help you understand your rights, assess your obligations, and make informed decisions with confidence.
Frequently Asked Questions
Moving Into a Retirement Village
The FAQ below are taken from the current FAQ on the website page “moving into a retirement village”. The content has been increased/amended. Please replace the current FAQ with the following:
Do I own my retirement village home?
In most retirement villages, you do not own the property in the traditional freehold sense. Instead, you typically enter into a long-term lease, licence to occupy, or similar contractual arrangement that gives you the right to reside in the unit.
Can the fees and charges for living in a retirement village increase over time?
Yes. Ongoing fees, including the General Services Charge, may increase over time. These increases are generally determined through the village’s annual budgeting process and must comply with the applicable legislation and the terms of the residence contract. In many cases, increases are subject to prescribed processes, including consultation with residents and, in some circumstances, approval by ordinary or special resolution. Certain cost, such as council rates, insurance premiums, and statutory wage increases, may be passed through to residents, even where they result in higher overall increases.
What happens when I leave the retirement village?
You are typically liable for the full General Services Charge and Maintenance Reserve Fund contributions for the first 90 days after vacating. After this, you and the operator share these costs in the same proportion as you share the capital gain/loss of the unit. Your liability for these charges generally ends 9 months after you vacate, even if the unit remains unsold. Finally, if the unit hasn’t sold within 18 months, the mandatory buyback rule ensures the operator must pay out your exit entitlement.
Can I change my mind after signing a retirement village contract?
In most cases, a statutory cooling-off period applies after you sign a retirement village contract. During this period, you may have the right to terminate the agreement, although certain deductions or costs may apply depending on the circumstances.
The length of the cooling-off period and the process for exercising your rights are strictly governed and must be complied with. Once the cooling-off period expires, your ability to withdraw is significantly limited.
Should I obtain legal advice before signing a retirement village contract?
Yes. Retirement village contracts are complex and differ significantly from standard property transactions. Independent legal advice is strongly recommended, and in some cases required, before entering into the agreement.
A lawyer can explain the fee structure (including entry, ongoing and exit fees), your rights and obligations, and any restrictions that may affect your use or future exit from the village. Early advice helps ensure you understand the long-term financial and legal implications before committing.

